Customer Feedback

New Customer
Ordered an item Sunday evening, delivered Tuesday morning - excellent service!!
Colin

Reply:
Thanks for your feedback Colin it is much appreciated. Regards Stuart :
Feedback
Supplied exactly what i wanted within three days of first contact! Very Pleased.
Campbell

Reply:
Hi Campbell, Thanks for your feedback. Regards Stuart :
Hi-Tec Peak boots
Ordered boots in the evening. Received a phone call next morning to say that I had made an error. Corrected error and boots arrived next day. Good price and prompt service. What else can I say? Thank you
David Bradley

Reply:
Hi David, Many thanks for your kind feedback. Hope that we may be of help to you again in the future. Regards Stuart :
Customer Service is not dead!
I was looking for a Satmap Active 10 in Edinburgh where I live, but then I found Outdoorworld online and called them. They were so friendly and helpful when I called I decided to buy it from them, when I could have walked for 10 minutes down the street! Had a slight delivery hold up, but they called my home and kept me informed and then it came on the new date suggested. CUSTOMER SERVICE IS NOT DEAD. Thanks guys, I will be back as someone once said!
Nick Price

Reply:
Hi Nick, Thanks for your prompt feedback. Sorry about the delivery hickup but it was down to our supplier sending our order to a stockist in Ireland by mistake. Regards Stuart :
meindl boots
Great boots in next to no time!
steve rankin

Reply:
Cheers Steve, Glad your happy. Regards Stuart :
delivery
i cannot tell you how surprised and delighted i was that my order arrived before christmas as i only ordered it on the 22nd. if i need another jacket i will certainly look here again. kenny
kenny maccuish

Reply:
Thanks for your feedback Kenny, we try to supply as quick as we can! All the best for the New Year: James.
Berghaus fleece
Ordered the fleece yesterday at 3.12 and it arrived this morning -amazing service. Jacket immaculate and the best price I could find. Will definitely use this site again.*****
Bronwen ROberts

Reply:
Hi Bronwen, Many thanks for your feedback it is much appreciated. Hope you had a good Xmas. Best wishes for the new year. Regards Stuart :
snowshoes delivery
Hi James, The snowshoes I have ordered just 2 days ago they have already been delivered, thank your very much. This must be the fastest delivery I have ever had when ordering on-line! I will certainly recommend you! Cheers, Gianni
Gianni

Reply:
Glad to see you got them nice and quick, thanks for the feedback. Have fun in the snow! All the Best: James
paramo velez adventure
most excellent dudes (whole team) thanks for the correspondents with this order great prices hopefully great product. will be using this company again and would advise everyone to put it into their favourites as most prices wont be beaten thanks again.
mark kilshaw

Reply:
Thanks Mark, We aim to please, Im sure you will be happy with the smock, I have one and think they are Great! Cheers: James
Just perfect
I loved!!! Best price, best delivery!!! I will buy with you again!!! Thanks a lot. cris
cristiane crauford

Reply:
Thanks Cris, I am glad you are happy with the product and service, we aim to please! Best regards: James.
Scarpa Heated support footpads
Excellent product, will do the job superbly. Likewise with the service, very helpful when I wanted to change size after ordering. Fantastic delivery service, informed by email of total tracking procedure. Would certainly order from Outdoor World again. Thank you
Martin Hine

Reply:
Hi Martin, Many thanks for your feedback and kind words. Regards Stuart :
Purchase of Vaude Triset day sack
Excellent service. Quick Delivery, cheap items.
Martin W

Reply:
Thanks for your feedback Martin. Best regards: James
DELIVERY OF MARMOT FLATHEAD
Super fast. Cant believe the service and also kept informed all the way. Do you lot work all night. There is a time for work and a time for the mountains. Thanks and will be back soon!
PAUL TYLER

Reply:
Thanks for the feedback Paul Im glad you are happy with the service, Sunday is Mountain day!
Scarpa ZG10-GTX
Cheers Guys - Though out of stock when I ordered you kept me up to date with progress and when the stock arrived with you it was with me the next day Wayne
Wayne Garside

Reply:
Thanks for the feedback Wayne, I hope you choose to shop with Outdoor World Ltd again soon. Best regards: James.
Satmap
I was astounded to receive my purchase this morning, Saturday, having only ordered it yesterday afternoon - on standard delivery - Thank you very much indeed. Well done, I shall certainly use you again.
Andrew Arthur

Reply:
Thank you very much for the feedback Andrew, Im glad you are happy with the service we give. Hopefully we can impress you again soon! Best regards: James
Scarpa approach shoes
I had been searching everywhere for a particular approach shoe, found it on outdoor world web site. I unfortunatly picked the wrong size when ordering. I sent the shoes back and was emmediated sent the right size the next day. I am delighted with the level of service. Dave was a great help with queries, will buy more gear in the future from them, many thanks
Sam Jack

Reply:
Hi Sam, Many thanks for your kind words. Regards Stuart :
Deuter Futura 22L SL rucksack
Ordered Sunday , despatched monday & received tuesday morning. Excellent service , could not be bettered. Will certainly keep visiting your website with the view to making further purchases in the knowledge that I will receive first class service.
STEVE GRAHAM

Reply:
Hi Steve, Thanks for you feedback. We look forward to being of service to you again. Regards Stuart :
Nepal Boots
Hi Stuart, Boots (Scarpa Nepal) safely received. Many thanks for your help and the speedy delivery- much appreciated. All the best, Sam
Sam

Reply:
Hi Sam, Thanks for your kind feedback. Hope that we can be of service to you again sometime. Regards Stuart :
Dueter Sack - First class service
Just to let you know that I received the rucksack this morning. First class service , could not be better. Will definitely use you again and recommend. Thanks Neil Thompson
Neil Thompson

Reply:
Hi Neil, Many thanks for your kind words. Regards Stuart :
womens waterproof jacket
Excellent many thanks
pamela

Reply:
Hi Pamela, Thanks for your feedback. Regards Stuart :

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