Customer Feedback

Active 10

Brilliant Service, delivered in 24hours and well packed. Thank You

Richard Maison

Reply: Thanks for your feedback Richard, I hope that we may be of service to you again in the future. Regards Stuart :

Scarpa Cristallo Boots

Hi, Great service, very quick delivery and really helpful. New boots are great used in Glen Coe yesterday would highly recommend them. I will be using this service again. Thanks

Chris McDermott

Reply: Thanks for your very kind words Chris, I hope that we can be of service to you again soon. Regards: James

Brownie uniform

Hi, Many thanks for the prompt delivery of the uniform, my daughter was able to attend her Brownie promise.Will use this site again and have recommended to other mums. Once again many thanks

Emma Head

Reply: Im glad you are happy with our service and Many thanks for your recommendation, we aim to please. Best regards: James

Go System Cookset

Top level service, ordered the cookset at 15:30 on the Monday and they have arrived at my desk at 09.45 on the Tuesday, no silly surcharge for next day. The best bit was that they were the cheapest set on the internet. Outdoor World really do know how to meet customer expectations, in fact surpass them Thanks Nigel

Nigel Elwell

Reply: Hi Nigel, Thank you so much for your very kind words. Regards Stuart :

SHIRT

Great service - quick and helpful and when product proved unsuitable absolutely no problem with refunds. Thoroughly recommended.

Peter Knight

Reply: Hi Peter, Thanks for your feedback. Hope that we may be of service to you sometime in the near future. Regards Stuart :

Satmap Active 10

Thank you for dispatching the Satmap Active 10 quickly once stock has been received. Excellent service, and I will be returning soon!

Lt Edward Bicknell

Reply: Hi, Many thanks for your patience and kind words. Regards Stuart :

Brownie Skort

Super fast delivery as before. Will definately use you again!

Keeley Ashley

Reply: Hi, Many thanks for your feedback. Regards Stuart :

Scarpa Quest Trainers

Absolutelty fantastic. Only shop i could find with my size in stock. Ordered Monday Lunchtime, on my desk at work by the time i arrived the following morning, and all on normal delivery. Makes such a change for an online store to be as good as it claims.

James Nash

Reply: Hi James, We do our best. Thanks for your very kind words. Hope that we can be of service to you again soon. Regards Stuart :

North Face Windwall Fleece

I must admit I don’t normally do feedback, I phoned around midday and spoke to Jamie and asked for his advice on a fleece jacket that I was interested in. He was polite and gave me his time, I felt happy with the help that I received and bought the jacket. To my surprise the jacket was sitting on my desk by 10 o clock the next morning (Based in Scotland). What a great service and value for money too, I will have no problem in coming back to shop with you again. Best Regards Adrian

Adrian Pitman

Reply: Many thanks for your kind comments Adrian, I hope we can be of service to you again in the near future. Regards Stuart :

North Face Walking Sandals

I ordered these sandals on May Day Holiday evening; I received them on Wednesday morning (two days later) - what service! Im very impressed in these days when customer service seems generally to be unimportant. Would definitely use you again - you have such variety on your website.

Zena Clarke

Reply: Hi Zena, Many thanks for your kind words. We try to serve as we ourselves would wish to be served by others. Regards Stuart :

Scarpa Charmoz Boots

Fantastic help & service, phone call prior to placing order to check stock, called back within minutes with an answer, boots arrived following day. Definately be back. Probably use for supplying outdoor centre I manage in future.

Paul Hargreaves

Reply: Hi Paul, Pleased to have been of help to you. Many thanks for your kind words. Hope to be of service to you again soon. Regards Stuart :

Lifeventure Transporter Rucksack Cover

I phoned yesterday to enquiry about availability of the product. The call was answered immediately. After ordering, the parcel was ready for dispatch within an hour. I have received the bags today. I am very impressed with the speed and efficiency of your service!

Gabor Kuti

Reply: Hi Gabor, Thank you for your kind words. I hope that we may be of service to you again in the near future. Regards. Stuart :

Scarpa Boots

Excellent service - good advice and great prices.

Tigs Douglas-Sim

Reply: Thanks for the feedback Tigs, Im glad the boots fit OK. I hope you choose to shop with us again in the future. Regards: James

HI TEC QUICK ZIP DELUXE EVENT

£30 CHEAPER THAN RRP!!!. ORDERED ON THURSDAY PM AND WERE DELIVERED FRIDAY AM. WELL PACKAGED. GREAT SERVICE. VERY HELPFUL WHEN I RANG QUERYING DISPATCH DATE. SUPERB - WOULD DEFINATELY BUY FROM AGAIN. THANKS

B GREEN

Reply: Many thanks for your very kind words. Regards Stuart :

Lifesystems Dental First Aid Kit

Wow!! I am so impressed. I cant believe how quickly my parcel was delivered & how well packaged it was. Will definitely deal with you again & recommend your web site to friends. Thank You!!

L Cable

Reply: Thank you for your feedback. Regards Stuart :

Scarpa Enigma XCR shoes

Hi Dave, Unbelievable service ! The shoes were delivered within three working days, very securely packaged and at a great price. You cant get any better than that. Cogratulations and I will certainly deal with you again. Wishing you continued success. Kindest Regards, Colin McEwan.

Colin McEwan

Reply: Hi Colin, Many thanks for your kind words. I will pass on your feedback to Dave.Regards.Stuart :

Meindl walking boots

Thanks for the quick delivery of my order. Everything was as described on the website, and at a lower price than anyone else I could find offering the same make/model.

Rob Queen

Reply: Hi Rob, Many thanks for your feedback. Regards Stuart :

satmap

My satmap arrived very quickly and at a good price. Thanks

Gary Ridley

Reply: Thanks for your feedback it is very much appreciated. Regards Stuart

Satmap Power Pack

Delighted with both item and service. Would recommend Outdoor World Ltd to all fellow hillwalkers. Looking forward to dealing with you again in the future. Thanks guys

Ian Noble

Reply: Hi Ian, Many thanks for your kind comments.Regards Stuart :

satmap active 10

Very helpful and item arrived 4 days before promised, thats what I call efficient.

john hill

Reply: Thanks for your feedback John. Hope that we may be of service to you again. Regards. Stuart