Customer Feedback

Vaude Triset 35+8
Got a phone call to advise me that there was a delay on the above item of 7-10 days. Caller seemed knowledgeable about the product. Got an email advising despatch and item arrived next day. Great service - will use again! Regards Jon
Jon Mathias

Reply:
Thanks for your feedback John. Hope that we can be of service to you again in the future. Regards Stuart :
satmap order
I just wanted to say thanks for supplying me with the new satmap GPS, mapcard & bikemount. You informed me that there was a delay on the unit due to manufacturer reasons. You kept me informed of the expected delivery. You supplied a great product at the right price. I will definately use you again in the future
Matt Fletcher

Reply:
Hi matt, Thanks for your feedback it is very much appreciated. Regards Stuart :
Satmap Active 10
Good communication and although product was not available at the time of order, it was obtained 4 days later and despatched on next day delivery. Excellent service.
Brian Cue

Reply:
Hi Brian, Thanks for your feed back and kind words.Regards Stuart :
Scarpa Enigma XCR shoes
Received goods on next day delivery - well packaged and excellent service - Thanks
Mark Godwin

Reply:
Hi Mark, Many thanks for your quick feedback. We pride ourselves on giving the very best possible service. Regards Stuart :
Satmap active 10
Good communications, excellent product, very happy
Elizabeth Edser

Reply:
Hi Elizabeth, Thanks for your feedback. Regards. Stuart :
Meindl army boots
Great! All wonderful! Many thanks!
Richard Thomas

Reply:
Thanks Richard, Regards Stuart :
Lifeventure Baku Rucksack
Lowest online price and really fast delivery. I couldnt ask for more. Really pleased with the service.
John Rawnsley

Reply:
Thanks for the feedback John, Im glad you are happy with your purchase. I hope you choose to shop with Outdoor World again in the future. Regards: James.
Scarpa Nitro XCR
Excellent service. Good price, right product, speedy dispatch and delivery, well packaged. Also good order tracking facility on website. Cant fault this and Outdoor world will be my first port of call in future for outdoor gear.
Joy Thompson

Reply:
Many thanks for your feedback Joy, it is much appreciated. Regards: James.
MEINDL ARMY GORETEX WALKING BOOTS
Great boots,great price,cheapest on the internet.Delivered within 1 week.Many thanks
karl witte

Reply:
Thanks for your feedback, Im glad you are happy with the boots. Regards: James.
Backpack
Fantastic service and good price. I ordered my Deuter backpack on Thursday morning and received it Friday morning, with standard delivery charge. Thanks very much.
Margaret Stock

Reply:
Thank you very much for your feedback, I hope you choose to shop with Outdoor World Ltd again in the future.Best regards:James
Cub Sweatshirt
Thanks so much for a great service. I only ordered this cub sweatshirt for my son yesterday and paid standard delivery and it arrived today. Excellent. I previously ordered my sons Beaver Sweatshirt with you and received a great service then as well. I have recommended you to my friend who has also placed and order recently. Thanks again. Liz
Elizabeth Smith

Reply:
Thanks for your feedback Liz, Im glad we could be of service and hope you choose to shop with Outdoor World in the future. Regards James.
Hi-Tec: V-Lite Quik-Zip Event Deluxe Walking boots
Waterproof walking boots for my husband. best price on the net and excellent service/delivery. Only paid standard delivery but boots delivered within 2 working days. Boots got their first outing today - husband delighted! Many thanks!
Sue Thomson

Reply:
Hi Sue, Thanks for your feedback. Hope we can be of service to you again in the near future. Regards Stuart :
Satmap Active 10 GPS
Ordered unit Friday afternoon.Delivered Saturday 8am.Terrific service
Niall O Sullivan

Reply:
Hi Niall, Many thanks for your feedback. Hope you enjoy your new toy. Regards Stuart :
Vaude taurus ultralight tent
Top quality item, at the cheapest price online, delivered quickly with excelent communication, Thanks..!!
Paul

Reply:
Hi Paul, Thanks for your comments. Regards Stuart :
Scarpa Walking Boots & Socks
Excellent customer service boots ordered Wednesday received phone call Thursday morning regarding order, problem resolved and order received 7.30 am Friday morning.. 10 out of 10
William Doran

Reply:
Thanks for your kind comments. Hope that we may be of service again to you in the future. Regards. Stuart :
Scarpa Mirage Boots
The customer service representative was most helpful in sourcing the right sized boot for me. Good advice was given regarding the differences between boots Delivery was on time and to right address. Very good service
John Doyle

Reply:
Hi john, Many thanks for taking the time to leave your kind comments it is very much appreciated. Regards Stuart :
Excellent service, advice, and product.
I was looking for a size 13, and found the Kayland range here. Had a chat and placed an order 17th december, rang back a few minutes later with a query to find that they had already dispatched them! Impressive or what. Got the boots a couple of days later in time to go to Austria in them, where I christened them in some beautiful fresh snow. Fabulous boot, and I recommend them to other BigFeet out there. First class service -well done. Will be buying from you again. Howard
Howard C

Reply:
Thanks for the feedback Howard, Im glad they fit ! All the best for the New Year. Best regards: James.
Pamaro trousers
Next-day delivery - excellent service. Thanks.
Richard C

Reply:
Thanks for your order Richard. Hope that we may be of service to you again soon. Have a good Xmas. Regards Stuart :
meindl lady softline ultra boots
WOW!!! this must be the fastest delivery EVER!!!! i ordered them in the morning and they were on my doorstep the following morning!! and technical advice was excellent!!! def reccommend Outdoor world to anyone! many thanks guys!!
jan lilly

Reply:
Hi Jan, Many thanks for your kind words. We do try to please. Hope we can be of service to you in 2008. Merry Xmas. Stuart :
berghaus ator mens riot jacket
good service quick delivery will use again
irene b

Reply:
Many thanks for your feedback. Regards. Stuart :

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